Contact Technical Support

We wish you health and safety during this COVID-19 crisis. At Ripple, we are monitoring the situation closely and updating our policies and procedures in accordance with the latest CDC guidelines. To ensure the wellbeing of our team members, the majority have transitioned to remote work and we have instituted safety protocols for critical personnel who will remain on-site at our facility in Salt Lake City, UT.

We know that the scientific community remains hard at work during these uncertain times, either still in lab conducting essential research or operating remotely. Please be assured that our Sales and Support teams are always available to answer your questions about products and software. If you have an order started or planned with Ripple, we understand that your orders are vital to your research. Given the precautions we have implemented we expect minimal impact to our production capabilities and will continue to process orders as quickly as possible. If you have questions, please don’t hesitate to email our support staff (support@rppl.com). We are all in this together and will work to accommodate everyone’s needs.

Stay healthy and safe.